Thursday, November 29, 2007

DB is so fu**ed up!
Yesterday i had to travel to Munich by train again. My train to go back home was scheduled for x:31.
The moment when i reached the platform (in time, ~ x:27) the display changed to "train approx. 5 min late".
My experience told my the this wouldn't be the last bad news. At about x:34 the display changed again and announced the arrival of another late train at x:36.
Hm, that was the time i expected my - late - train. At x:36 the other train arrived and left one minute later.
A woman's voice (don't remember if it was charming or not, i was already too angry) told us that our train will be 10 min late and leave x:41.
I had a talk with a DB person (a poor minded guy), when i told him that i would have bet that the original 5 min dely wouldn't stand he answered that if i knew that already i know more than he (which was obviously not too difficult). And when i told him that i might miss my followup-train he blamed ÖBB for not waiting.
At x:41 the train arrived and left x:43.
As i was already in bad mood i asked the guy in the train if the followup-train will wait for us and he told me that our delay is announced and they will come back with detailed information later.
He wasn't seen anymore, 5 min before we arrived at the train station where i had to change they told us via speaker that we are late (as if we didn't know that) and that they have no detailed connection information.
No need to say that my connection train didn't wait, as we were 11 min left. I lost a complete hour.

What makes me really crazy is
- They always announce delays piece by piece. I bet they knew that they won't make it in the originally announced 5 min, but they don't tell their customers the truth. They lie on us!
- Generally i like traveling by train (read my previous postings regarding "business travel mode"), but this really bugs me!
- This situation hit me ~ the last 5 times i took DB.
- The DB blames OBB for not waiting for DB delays. Well, nice try, but don't do that to an austrian.
If the DB is not able to manage their trains properly why should OBB ruin their schedule?
(btw: What's the difference between germans and austrians? The germans have nice/intelligent/... neighbours!)

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